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A personal message from
Alex James


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"In a changing landscape where remote working and time limits restrict attendance to group training sessions, I recognise that to achieve my goal of activating greater understanding of the human aspect of Loss, death and bereavement, offering in situ courses is becoming more and more difficult.I have designed this course with consideration of how I can meet todays need for accessible, information and training online, at an inclusive cost, whilst continuing our priority of self-care and ethical practise. I hope that you will find this course a useful addition to your knowledge base and provide you with a greater insight to the human experience of loss. Because support is not a performance its presence, language, care, being human, aware of pressure and of your own triggers, whilst enabling and supporting others."

Best wishes Alex


Human Aspects: Sensitive Handling of Bereavement and loss in the Workplace and with individuals

Welcome to this new online training course for professionals, frontline staff, managers and leaders in workplaces where death, loss or serious illness affects staff or service users.

This is a website-based training programme designed for professionals who may be involved in bereavement/loss support through their work. The course focuses on the human side of bereavement and loss, it is written to be both experiential and practical and work well alongside your own company policy and procedures, providing insight into human behaviour and experience. It is designed to take you on a learning journey combining theory with experiential learning, self-reflection and awareness.

Presence matters, you will learn how to 'be with' grief without trying to make it disappear.

Language matters you will learn how to communicate with others in a way that enables and facilitates their ability to share their ‘real thoughts and feelings’.

People are not checklists; one size doesn’t fit all It is a unique experience for everyone.

Important note:

The course is an adaption of our in-house, in-person training. We have taken time to ensure, as far as we are able, that the learning modules offered are in line with our care and ethical practises. Please read our terms and conditions before joining the course.

Cost / Time Frame:

The cost of the course is £45. It will take approximately 3 hours to complete, and I have allowed three days once started for you to finish it.
On completion you will receive a certificate of attendance and achievement.

Overall Learning Outcomes:

Increased understanding of the emotional, physical and mental impact of loss on others, increased awareness of self and the importance of selfcare.

Facilitate conversations and enable ‘real ‘expressions of feelings with greater understanding, confidence and reduced fear of failure awkwardness i.e. not knowing what to say.

Terms & Conditions:

Please read our full Terms & Conditions:



CLICK HERE


You are required to accept them to be able to move forward to register for the training course.

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